Legal
Terms of service
The agreement that will govern creators, supporters and TackNote. This is the working outline.
Last updated August 2026
01Who these terms are between
- TackNote operates tacknote.xyz and the gift-forwarding service described on it.
- These terms apply to creators who publish a wishlist and to supporters who send gifts.
To be drafted
- Confirm the registered legal entity name, company number and registered address.
- Decide the governing law and the courts with jurisdiction over disputes.
02Accounts and eligibility
- Creating a page requires an email address and a unique handle. No identity documents are required to receive gifts.
- Identity verification is required only to withdraw gifted funds as money, because payment processors are legally obliged to collect it.
To be drafted
- Set the minimum age and describe how it is checked.
- Set out grounds for suspending or closing an account, and the appeal route.
- Describe what happens to a pending gift when an account is suspended.
03How gifting works
- Supporters buy an item or contribute towards one. The gift is delivered to a TackNote fulfilment centre and forwarded to the creator.
- A gift is a gift. Supporters receive no goods, equity or entitlement in return.
To be drafted
- State when title in an item passes to the creator.
- Define the position on customs duties and import taxes for cross-border forwarding.
- Describe what happens if an item is out of stock, delayed, damaged or never arrives.
04Fees
- TackNote charges a flat 0.5% service fee. There is no subscription and no listing fee.
- Payment processing fees charged by third parties are shown separately before checkout.
To be drafted
- State exactly what the 0.5% is calculated on, and who pays it.
- Set the notice period required before changing fees.
- Confirm the treatment of sales tax and VAT by jurisdiction.
05Acceptable use
- Wishlists must not include regulated, illegal or dangerous goods.
- Impersonating another creator, or soliciting gifts on someone else's behalf without permission, is not allowed.
To be drafted
- Publish the full prohibited-items list and link it here.
- Describe the reporting route and the takedown process, with timescales.
06Crowdfunded items
To be drafted
- Decide what happens to contributions when an item never reaches its goal: refund, credit, or redirect.
- Set whether a creator can cancel a crowdfund partway, and on what terms.
- Define the position when an item's price changes mid-campaign.
07Liability and warranties
To be drafted
- Draft the warranty disclaimer and the limitation of liability, with caps.
- Confirm which statutory consumer rights cannot be excluded in each market served.
08Changes to these terms
To be drafted
- Set the notice period and the method of notifying users of material changes.
- Decide whether continued use constitutes acceptance.
Questions about this document?
Write to legal@tacknote.xyz and a human will come back to you.